Your number
Keep the phone setup callers already know.
Eligible after-hours calls route from your existing office number.
Residential real estate intake intelligence
81% of sellers contact only one agent.
Most brokerages get one real shot at that conversation. Bastion Intake makes sure it does not end in voicemail after hours.
NAR, 2025 Home Buyers and Sellers Generational Trends, Exhibit 7-2
Every opportunity
Buyer, seller, and renter intent captured.
The caller is answered, qualified, and prepared for human follow-up.
Every Monday
A captured-opportunity report on your desk.
See what came in, what matters, and who needs the next call.
How it works
After-hours coverage without changing the daytime workflow.
Bastion is an intake intelligence system for residential real estate brokerages. It answers the calls your team cannot, gathers the facts that matter, and hands the opportunity back in a form an agent can use immediately.
01
Forward
Your office decides which after-hours calls route to Bastion.
02
Answer
Every eligible call receives a natural response instead of voicemail.
03
Qualify
Your approved flow captures intent, location, timeline, contact details, and notes.
04
Return
A ready-to-call summary reaches the team, then every captured opportunity appears in the weekly report.
Your weekly report
Every Monday, know what happened after hours.
No black box and no pile of recordings. The report gives brokerage leadership a clean view of captured demand and gives the team a prioritized follow-up list.
Bastion Captured-Opportunity Report
Residential brokerage, weekly view
Illustrative sample
24
Calls answered
11
Buyer opportunities
9
Seller opportunities
7
Priority follow-ups
IntentAreaTimelineNext step
SellerFriscoWithin 30 daysCall this morning
BuyerPlanoWithin 60 daysAssigned to buyer team
RenterDallasWithin 2 weeksCall this morning
7×
Speed matters
Inbound opportunities cool quickly.
In a study of 1.25 million U.S. online sales leads, companies that tried to make contact within one hour were nearly seven times more likely to qualify the lead than companies that waited even one hour longer.
This is cross-industry research on online sales leads, not a real-estate-specific conversion claim. Source: Harvard Business Review, The Short Life of Online Sales Leads.
Built by experienced AI operators
Serious technology, focused on one operational gap.
Our team brings experience from leading AI projects at Amazon and building injury-prevention AI used by Premier League clubs. We apply that experience to a narrow problem: making sure valuable real estate calls are answered, understood, and returned to the right person.
Live voice demo
Call it like a buyer or seller would.
Start the demo, allow microphone access, and describe a real residential need. The agent will ask the questions your team would need before calling back.
Checking demo
Confirming availability…
Try saying: “I’m looking to buy a home in the next 60 days.”
Your browser will request microphone access when you start.
Questions
Designed to fit the brokerage you already run.
Does this replace our receptionist?
No. Bastion covers the after-hours calls you choose to route and prepares them for your daytime team.
Do callers need a new phone number?
No. Eligible calls forward from your existing office number, so the number already used on signs, listings, ads, and your website stays in place.
What information can the agent collect?
You approve the flow. Typical buyer, seller, and renter questions include intent, location, property type, timeline, contact details, and the best way to follow up.
What does the weekly report show?
It summarizes calls handled by Bastion, caller intent, timing, captured opportunities, and the people your team should contact next.
See what your brokerage could capture after hours.
Bring your current call flow. We will show you the live agent, the handoff, and the report your team receives.